Research is paramount in choosing the correct Point of Sale POS for your venue type. Knowing the features that are right for your venue takes a bit of time. So we’ve put together some tips to help make the process easier.
Know your business type
Do you offer table service, counter service, dine in, take away does service change depending on the time of day or day of week. Does your venue have different areas i.e. fine dining, a bistro, casual bar area, or gaming service. All these service types can change the type of POS you need to handle the demand.
What hardware is required
If you have a current system some of the hardware maybe able to be reused i.e. your kitchen printers etc. Make sure you ask these questions to save additional expenditure.
Know your budget
Don’t be swayed by features that are outside of your current budget. Stick to your budget but make sure the system you choose can grow as your business does. Make sure you can add additional tills, printers or feature modules such as stock control or vouchers and marketing. Look at added extras the POS company provides like reporting or loyalty apps. These are all things that you just might want down the track.
Compare POS systems
There are lots of Point of Sale companies out there and some of our key competitors such as Impos, Ordermate or Revel all offer varying features depended on the type of business you have. Make sure you research at a minimum 2 systems to ensure you have a solid understanding of what is available.
See the POS in action
In short get as many demos as you can. It’s the only way to ensure you know what your getting.
Choose the right set up
Make sure you can customised the set up to suit your venue from a beer garden with drink only menu to a dining area. Customised intuitive till set ups all adds to your customers experience.
Make the most of your system
Once you have selected your system ensure you get the most out of it. The only way to do this is through proper ongoing training, upgrades and integrations. Training is paramount for all your key staff. Initial training and refresher training every 6 months for new staff or even a update training session for current users. You are never going to learn everything about a POS in the initial training session and what it can offer. Ongoing training is the only way to ensure you get a good return on your POS investment.
Be sure to include Vectron Bepoz in your research we’ve helped some of the smallest cafes grow to become renowned Australian venues. Good Luck.