Understanding what Omni Channel marketing is for your venue.

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Customer engagement via the digital revolution is now embraced by many venues Australia wide. Internet, online ordering, digital communication, social media all impact how people perceive and experience your brand. Ensuring all channels have the [...]

A New Era of Customer Engagement at Clubs and Gaming Venues

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New and developing technology is driving the concept of customer engagement programs in the hospitality industry. But, given the current proliferation of technology that’s available to hospitality businesses, how can you tell which type is [...]

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